At In516ht, we are turning customer data into actionable insights by providing 360° customer view, enhanced with predictive intelligence to empower your company to deliver exceptional experience. Everything you need to understand customers, predict their behavior and grow
Engage with each customer through the right channel,
with the right message, at the right time.
Provide consistent experience by integrating marketing
activities across online and offline channels.
Identify those with strong social influence to increase
advocacy through social network analysis.
Improve customer satisfaction by demonstrating
deep insight of each individual.
Enhance customer loyalty by offering each
individual most relevant offer.
Retain most valuable customers by knowing
which are at risk of churning and why.
Maximize customer lifetime value through
the Next Best Action.
Increase conversion rate by targeting prospects in
real-time, when they are in the point of need.
Improve cross and up-sell by uncovering customer behavior
patterns through market basket analysis.
Reduce marketing costs by targeting prospects
that are most likely to respond.
Improve customer acquisition by finding more
clones of your best customers.
Reduce Spot emerging trends in social media and improve business outcome by measuring customer sentiment.